PRIVACYPRIVACY

1. Personal Information We Collect

We may collect the following. As a rule we do not collect gender, date of birth, government ID documents, credit-card numbers, or bank-account details (stores process payment).

2. Purposes of Use

We collect and use personal information only for the purposes below, and keep it only as long as needed for those purposes.

• Registration, authentication, and user administration
• Providing the Service (predictions, rankings, results, reports, notices, etc.) and support
• Verifying Pro access and purchases, billing-related support
• Administering Units and reviewing, purchasing, shipping, and communicating about product exchanges
• Preventing and responding to abuse
• Maintenance, operations, incident response, and security investigations
• Marketing research and analysis (including non-identifying statistics) and related measures
• Surveys
• Improving the Service and planning new products or features
• Responding to inquiries and contacting users
• Handling disclosure and related requests under this Policy
• Third-party provision as described in this Policy
• Notices about new products, features, and improvements
• Complying with the Terms, this Policy, and law

(Note) Information That May Be Public

Because the Service is competitive, the following may be visible to other users.

• Display name, handle, avatar, bio, country or region
• Rank, score, and some prediction performance on leaderboards
• Pro Badge, equipped Pro Skin, and achievement badges
• Display name and performance in communities or groups you join

3. Security Measures

• We comply with the APPI, related guidelines, and this Policy when handling personal information.
• We appoint a personal-information manager, maintain internal rules, train staff, and audit as appropriate to keep improving our controls.
• We train officers and employees on information security and take measures suited to the data, including access control, encryption in transit, and permission management.
• When we entrust handling of personal information, we require confidentiality agreements with processors.
• If an incident requires notice or reporting under law, we will notify affected individuals and authorities as appropriate.

(Note) Processors and External Services

We may entrust handling of personal data to processors as needed. We provide only what they need and supervise them appropriately.

• Authentication, database, and file storage: cloud services such as Google Firebase
• Payments: the App Store, Google Play, or another store we support
• Push notifications: Expo or similar
• Crash analytics, email, and customer support when we use them
• Product retailers and carriers

4. Third-Party Disclosure

Except as follows, we do not provide personal information to third parties (including those outside Japan) without prior consent.

Disclosure to processors acting under our instructions (such as carriers or cloud providers) may be treated as entrustment under the APPI.

To the extent necessary for ordering and delivery, we may provide name, address, phone, and similar details to retailers, carriers, and other processors. When an overseas retailer ships directly, personal data may be provided to overseas operators.

• When required by law
• When necessary to protect life, body, or property and obtaining consent is difficult
• When especially necessary for public health or sound upbringing of children and obtaining consent is difficult
• When cooperating with a government authority performing legally mandated duties and obtaining consent could impede those duties
• When we entrust all or part of handling within the scope needed for the purposes of use
• When personal information is transferred in a merger or other business succession

(Note) Transfers Outside Japan

The Service uses overseas cloud providers such as Firebase, so account data, usage data, and logs may be processed outside Japan.

If a product ships directly from an overseas retailer, we may provide name, address, phone, and similar details to an operator there, with consent at application time identifying the destination and data. Without consent, that shipping method is unavailable.

(Note) Use of AI

PRO INSIGHT and similar features may generate text from match data and public stats. We do not send shipping details to external generative AI. We use contracts or settings so submitted data is not used to train the provider's models.

Serious measures such as account suspension or Unit reversal are not decided by AI alone.

(Note) What We Do Not Do

• We do not sell personal data.
• We do not use shipping addresses for advertising.
• We do not use Pro purchase data as a condition for granting Units.

5. Disclosure and Related Requests

We handle requests for notice of purposes, disclosure of personal information or third-party provision records, correction/addition/deletion, and cessation of use or third-party provision as follows.

Some profile fields can be changed in the app. For other requests, email support@uniterz.app. The following is the formal APPI disclosure procedure.

6. Cessation of Use, etc.

If you request cessation of use or erasure because personal information is handled beyond the purposes of use or was obtained improperly, we will investigate promptly, take appropriate action under the APPI, and notify you. If cessation would be unduly costly or difficult, we may take an alternative measure that adequately protects your interests.

7. Cookies

(Note) Retention Guide

• Account and ordinary profile: until you close the account; then we hide public display and generally delete or anonymize within a reasonable period
• Predictions and rankings: as needed to operate the Service; after withdrawal we generally anonymize
• Pro purchase history: as needed for law, tax, and disputes
• Unit records: as needed to preserve the ledger after expiry
• Product exchange and shipping addresses: deleted when no longer needed after delivery or returns
• Access and security logs: generally about one year

(Note) Minors

Minors may use the Service only with a parent or guardian's consent. The same applies to Pro purchases and product-exchange applications, including shipping details.

(Note) After You Close Your Account

• We disable login and push notifications.
• We hide your public profile, Pro Skin, and badges.
• Unused Units expire. We review any pending product-exchange applications.
• Except records required for law or abuse response, we begin deleting or anonymizing personal information.

(Note) Changes to This Policy

We may amend this Policy as needed. An amendment takes effect when posted on the Service. We will also notice material changes in the app when appropriate.

8. Contact

For questions about this Policy or our handling of personal information, contact:

UNITERZ Inc.

402 Wizard Building, 1-4-3 Asama-cho, Nishi-ku, Yokohama, Kanagawa 220-0073, Japan

Email: support@uniterz.app

Phone: Disclosed without delay upon request (no fax)